Capture and our mobile solution is compatible with the current device version, and with one major version prior to the current version. For example, if the current iPhone version is 16, then Capture should run just fine on version 16 and version 15. We've also tested the devices listed on this page. While the list is not exhaustive, these devices are known to function properly under various scenarios.

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For optimal results . . .

• Update the device operating system to the latest version.
• Use the Google Chrome® web browser or the Apple Safari® web browser.

Operating Systems

• Android 14, 15, and 16 (current release)
• iOS 16, 17, and 18 (current release)

Apple

iPhone 16 iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max

iPhone 15 iPhone 15 Plus iPhone 15 Pro iPhone 15 Pro Max

iPhone 14 iPhone 14 Plus iPhone 14 Pro iPhone 14 Pro Max

iPhone SE (3rd generation)

iPhone 13 iPhone 13 mini iPhone 13 Pro iPhone 13 Pro Max

iPhone 12 iPhone 12 mini iPhone 12 Pro iPhone 12 Pro Max

iPad (10th gen) iPad mini (6th gen)

Samsung

Galaxy S23 Galaxy S23 Ultra

Galaxy S22 Galaxy S22 Ultra

Galaxy S21 Galaxy S21 FE Galaxy S21 Ultra

Galaxy A03

Galaxy Tab Active3

Other Devices

Motorola G Pure

Device Compatibility with Direct

Direct customers must independently test devices to ensure compatibility. This is because as a Direct customer, you create your own capture experience, and therefore, we assume that you manage device compatibility.